Finest’s coaching and training programs are designed to condition a long-term behavioral change, not just address a short term need.
Whether it is coaching or training, each program starts with the participant identifying their own desired outcome. From there, they are held accountable for the actions and adjustments that lead to the outcome being achieved.
Coaching is a developmental process that facilitates growth in individuals through their own discoveries and initiatives. It is designed to bring about long term positive change through introspection of challenges and guidance toward the selected goal.
This coaching approach is also built into the training programs. Each training workshop is built on a goal-setting foundation. Participants set a short term goal for what they will achieve during the workshop and assess their progress throughout the class. Each session then concludes with the participants setting a goal for how they will use what they have learned back in the workplace. The emphasis on action is clear.
Additionally, the common thread in each workshop is communication. Absent communication, an organization cannot exist. What many consider “management problems” are often just poor communication. Building on his graduate work in Organizational Communication, Bill has designed his programs to focus on clarity and understanding.
Finally, expectations that guide our behaviors are discussed in each of the classes and, from a communication perspective, are harnessed to focus on future successes for the participants and those they supervise.
The result, in both coaching and training, is an interactive process focused on improved communication and action toward the achievement of measurable improvement in the workplace.